Effective Date: 04/11/2024
At Keystone Themes (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal information when you interact with our website, purchase our products, or use our services:
- Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Credit card details and other payment-related information (processed securely through third-party payment processors).
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
2. Purpose of Data Processing
We process your personal data for the following purposes:
- To Provide Services: To process your orders, manage your account, and provide customer support.
- Communication: To send you updates about your order, respond to inquiries, and provide information about our products and services.
- Marketing: With your consent, to send you promotional materials, newsletters, and marketing communications.
- Analytics: To analyze how our website is used and improve our services using tools like Google Analytics and Facebook Pixel.
3. Google Analytics and Facebook Pixel
We use Google Analytics and Facebook Pixel to collect information about your interactions with our website. This information helps us understand how visitors use our site and enables us to improve our services.
Google Analytics: This service collects data about website traffic and usage patterns. Google Analytics may use cookies to gather this information. For more information on how Google processes data, please visit Google’s Privacy Policy.
Facebook Pixel: This tool helps us track user activity on our website and measure the effectiveness of our advertising campaigns. It allows us to show targeted ads to users who have previously interacted with our site. For more information on how Facebook collects and processes data, please visit Facebook’s Privacy Policy.
4. Legal Basis for Processing Personal Data
We rely on the following legal bases to process your personal data under GDPR:
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- Consent: When you provide us with your consent to process your personal data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: When we are required to comply with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
6. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your personal data with trusted third parties to help us provide our services, such as:
- Payment processors
- Shipping providers
- Email service providers
- Marketing service providers
These third parties are required to protect your personal data and may not use it for any other purpose.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You can request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request restriction of processing your personal data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at support@keystonethemes.com.
8. Security of Your Personal Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Keystone Themes
Sulengi, Gohpur – 784168, Biswanath, Assam, India
Email: support@keystonethemes.com
Thank you for trusting Keystone Themes with your personal information.